The ability to coach staff is a vital skill for any manager. Coaching helps: Continual performance improvement Goal setting and achievement Engagement People feel valued Implement change Since March 2020 face to face coaching hasn’t really been an option for...
How to Identify what a Client Needs What’s the best secret weapon for identifying what your clients really want and need? It’s quite simple really – knowing when to speak and when to listen. You’ve probably heard the saying about the best salespeople having two...
