Blog Articles

Does your business include wellbeing for remote staff in your risk assessments?   If the answer is no, you’re in...

Feedback is vital in any role. Feedback helps improve performance, engage and motivate staff. It shouldn’t just be an...

The ability to coach staff is a vital skill for any manager. Coaching helps: Continual performance improvement Goal...

How to Identify what a Client Needs What’s the best secret weapon for identifying what your clients really want and...

    Objection handling in sales isn’t anything new. It’s been part of the modus operandi of salespeople for...

If you’ve spoken in public before, you know it’s a nerve-jangling experience. Even seasoned public speakers we’re...

Since March 2020, Covid has had an inarguably turbulent effect on the way we recruit. Gone are the days (for now at...

Q: When is selling not selling? A: When it’s networking! Remote networking sessions on Zoom, LinkedIn or other social...

Prospecting is something that most salespeople don’t enjoy – however it is a vital part of your DAILY – YES DAILY...

Effectively managing your emails is more important than ever. With email being the primary form of communication...

For many leaders, this year has been a massive challenge. Suddenly you are having to lead your team from home. You may...

Most salespeople have had sales training around the face-to-face sales process and / or telesales. They “know their...

Mental Toughness What is Mental Toughness? Mental Toughness is about how effectively individuals deal with stress,...

Old leads Go back through any interest you have had from both potential and existing clients. Just because they didn’t...

Time is Valuable – Spend it Well If you had a handful of crisps notes, would you rip them in half and throw them away?...

In the last few years many companies have seen the benefit of web chat and started to offer it to their customers...

Delivering leadership and management training across the world gives me a great insight into many different types of...

There has never been a better time to go ‘all in’ with Linkedin in 2020. Many highly experienced social media...

This is a time of unprecedented change and uncertainty across the world. Now more than ever, learning and development...

Positioning yourself to win more business/contracts. Negotiation skills training has been popular for years as part of...

“Throughout my career I have had the pleasure of working with many exceptionally talented women who, for whatever...