Mental Toughness
Mental Toughness What is Mental Toughness? Mental Toughness is about how effectively individuals deal with stress, pressure and challenge. It describes the mindset that every person adopts in everything they do and is closely related to qualities such as character,...
How To Win New Business
Old leads Go back through any interest you have had from both potential and existing clients. Just because they didn’t buy from you or move it forward then, doesn’t mean they are not interested now or in the future. This is a much better place to start then going...
Time is Valuable
Time is Valuable – Spend it Well If you had a handful of crisps notes, would you rip them in half and throw them away? I doubt it, it wouldn’t be a smart move. And yet we do this with our time every day! We often don’t manage our time well for 3 main reasons: Human...
Web Chat: Can you afford not to?
In the last few years many companies have seen the benefit of web chat and started to offer it to their customers alongside their usual contact options such as phone or email. For many companies, web chat is now more popular than all other forms of contact including...
