Top Tips for Virtual Sales Meetings

Top Tips for Virtual Sales Meetings

Most salespeople have had sales training around the face-to-face sales process and / or telesales. They “know their stuff”. They are confident meeting clients face-to-face and selling their products or services. Even though they may dislike “telesales” they have been...
Mental Toughness

Mental Toughness

Mental Toughness What is Mental Toughness? Mental Toughness is about how effectively individuals deal with stress, pressure and challenge. It describes the mindset that every person adopts in everything they do and is closely related to qualities such as character,...
How To Win New Business

How To Win New Business

Old leads Go back through any interest you have had from both potential and existing clients. Just because they didn’t buy from you or move it forward then, doesn’t mean they are not interested now or in the future. This is a much better place to start then going...
Time is Valuable

Time is Valuable

Time is Valuable – Spend it Well If you had a handful of crisps notes, would you rip them in half and throw them away? I doubt it, it wouldn’t be a smart move. And yet we do this with our time every day! We often don’t manage our time well for 3 main reasons: Human...
Web Chat: Can you afford not to?

Web Chat: Can you afford not to?

In the last few years many companies have seen the benefit of web chat and started to offer it to their customers alongside their usual contact options such as phone or email. For many companies, web chat is now more popular than all other forms of contact including...
Emotional Intelligence – Is it Important for an Organisation?

Emotional Intelligence – Is it Important for an Organisation?

Delivering leadership and management training across the world gives me a great insight into many different types of organisation, whether they be private, public or not for profit. The thing that really strikes me is the fact that very few have a true grasp of the...
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