Time is Valuable

Time is Valuable

Time is Valuable – Spend it Well If you had a handful of crisps notes, would you rip them in half and throw them away? I doubt it, it wouldn’t be a smart move. And yet we do this with our time every day! We often don’t manage our time well for 3 main reasons: Human...
Web Chat: Can you afford not to?

Web Chat: Can you afford not to?

In the last few years many companies have seen the benefit of web chat and started to offer it to their customers alongside their usual contact options such as phone or email. For many companies, web chat is now more popular than all other forms of contact including...
Emotional Intelligence – Is it Important for an Organisation?

Emotional Intelligence – Is it Important for an Organisation?

Delivering leadership and management training across the world gives me a great insight into many different types of organisation, whether they be private, public or not for profit. The thing that really strikes me is the fact that very few have a true grasp of the...
LinkedIn Selling

LinkedIn Selling

There has never been a better time to go ‘all in’ with Linkedin in 2020. Many highly experienced social media commentators are suggesting that Linkedin today is like Facebook 10 years ago. With this fact, comes a big opportunity for gaining low cost, high impact,...
Covid-19 Notice

Covid-19 Notice

This is a time of unprecedented change and uncertainty across the world. Now more than ever, learning and development is needed to help organisations effectively navigate the challenges they are facing. As always, we are committed to providing the help and support you...
Procurement Negotiation

Procurement Negotiation

Positioning yourself to win more business/contracts. Negotiation skills training has been popular for years as part of the sales cycle, however more recently we are being asked to deliver negotiation skills to help procurement/sales teams to win more contracts and to...
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