90 Minute Training Sessions
We offer in-house training only – we do not run public courses
For our full range of 90-minute training sessions, sign up and download our latest brochure
Business Skills
- Assertiveness
- Body language
- Cost, Value and ROI
- Communication skills
- Conflict
- Creating brand YOU!
- Cross cultural working
- Decision making
- Dealing with difficult people
- Emotional intelligence
- Getting a grip with your emotions
- Managing energy not time
- Meetings
- Generational communication
- Personality styles
- Influencing and persuading
- NLP
- Pictures of performance
- Problem solving
- Stakeholder management
- Stress management
- Time management
- Writing effective email
- Strategic thinking
Management and Leadership
- Handling challenging conversations
- Change management
- Coaching
- Delegation
- Leadership
- Managing poor performance
- Mentoring
- Creating a mission / Vision & Values
- Motivation
- Performance management
- Setting goals and objectives
- Being a strong leader
- Team building
- Virtual / Remote teams
Human Resources
- Accelerated learning
- Balanced scorecard
- Diversity
- Facilitation skills
- Interviewing and selection
- Managing nascence
- Recruitment
- Successful planning
- Talent management
- Training needs analysis
- Writing and evaluating training
Sales and Service
- Advanced selling skills
- Complaint handling
- Customer services
- FISH
- Negotiation
- Networking / Prospecting
- Objection handling
- Selling skills
- Telephone etiquette
- Telesales
- How to win a pitch
- Web Chat
