AI Workflow Automation Training

Practical AI workflow automation training, delivered in-house or online.
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How AI Automation Helps Your Team Cut Repetitive Work

Every team has work that repeats. The same report each week. The same data moved by hand. The same email sent again and again. AI automation can take on much of it. Most teams do not know where to start.

We train your team to find the tasks worth automating, design a simple workflow and run it safely. They learn how to automate workflows, integrate AI into each step and automate tasks that used to take hours. No coding. No developer needed.

In one line: AI workflow automation training teaches your team to spot repetitive tasks, build AI workflows with no-code tools, and free up time for work that needs a person.

What is AI workflow automation?

A workflow is a series of steps that runs the same way each time. Automation is letting software do those steps for you. AI automation adds artificial intelligence to the workflow, so it can read, sort, summarise and draft as well as move data.

That is the difference from older automation. A traditional automation follows fixed rules. An AI workflow can handle messy inputs, such as an email written in plain English, using generative AI and natural language processing. An AI agent goes a step further and decides which action to take next. Behind these tools sits an AI model trained with machine learning, but your team does not need any software development background to use one. AI-powered automation is now a business skill, not a technical one.

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    Please note: We do not offer courses for 1 person, we only deliver in-house company training. We do offer one to one coaching services

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    What our AI automation course covers

    The course covers three things. How to spot the right tasks, since not everything should be automated. How to design workflows that are simple and reliable. And how to run them safely, with a person checking the output where it matters.

    We use AI tools your team can actually manage, such as ChatGPT, Microsoft Copilot, Power Automate and no-code connectors like Zapier, Make and n8n. We build each session around your real business processes. We deliver in-house, in person or live online.

    Why AI automation matters for your business

    Manual repetition is a quiet cost. It is not dramatic. It is an hour here and an hour there, every week, across the team. Over a year it adds up to real money and real time lost from better work.

    The barrier has always been that automation looked like a developer job. It is not any more. No-code tools let a non-technical person build a working automation in an afternoon, with no coding at all. What people lack is not the tool. It is knowing which tasks to pick and how to design the steps.

    There is a risk to name too. A badly built automation can do the wrong thing fast, at scale. We teach where to keep a person in the loop, how to test before you trust, and where automation should stop. Safe automation beats fast automation that breaks.

    How our workflow automation sessions work

    We build every session around your processes. The shape is the same each time.

    We start with a short call to learn how your team works and which tasks repeat. We pick a few real workflows worth automating. In the session, we map each one, build it with your team and test it together. The training is hands-on and based on real-world tasks. Your team leaves with working examples and the method to build more. AI tools change quickly, so we can run a short follow-up session to review the workflows your team has built and cover what is new.

    We focus on the spotting and the designing, not just the tool. A team that can find the next workflow to automate keeps getting value long after the session. That is how AI-driven automation starts to transform the way a team works.

    What we cover

    We tailor every session. These are the areas we cover most often.

    Spotting the right tasks

    Which work to automate, and which to leave to a person.

    Mapping and designing workflows

    Breaking a task into clear, repeatable steps before you build anything.

    Building with no-code platforms

    Using Zapier, Make, n8n or Power Automate to connect the apps your team already uses, such as email, Google Sheets and your CRM.

    Adding AI to a workflow

    Using ChatGPT, Gemini or Copilot inside the workflow to read, sort, summarise and draft. Writing clear instructions, the basics of prompt engineering.

    An introduction to AI agents

    What an AI agent is, where agentic AI is useful today and where it is not ready yet. Building AI agents for simple jobs, and how AI agents and automation work together.

    Automating admin, sales and marketing tasks

    Reports, data entry, file handling, routine email, lead routing, simple sales automation and marketing automation.

    Keeping a person in the loop

    Where to add a review step so nothing runs unchecked, how to test before you trust and when automation should stop.

    Real examples and results

    We train teams to bring AI into how they work day to day, not as a one-off demo. Our trainers have spent more than 25 years helping teams in over 80 countries work smarter. AI automation is the newest part of that work.

    A global asset manager. In “Working Smarter with Copilot”, for its 2024 Graduate Programme, we showed graduates how to bring Copilot into daily work across Outlook, Word, Excel and Teams, which is the foundation of any workflow built on Microsoft tools.

    Pico. Our firm-wide Copilot training covered practical use cases inside Microsoft 365, the starting point for automating repetitive work in those apps.

    We design each programme around the tasks your team repeats, so the workflows you build are the ones that save you time.

    Related AI training: AI Training for Businesses, Microsoft 365 Copilot Training and AI Sales Training.

    How we can help

    Tell us which tasks eat your team’s time. We will build a session around automating them.

    Call our team on +44 (0) 1704 889325, email info@salestrainingint.com or fill in the form on this page, and we will be happy to help.

    Please note: we do not run courses for one person. We deliver in-house company training, and we also offer one-to-one coaching.

    Common questions about AI automation

    Does my team need to know coding?

    No. The point is that no-code tools let non-technical people build working automations. We train your team on tools they can manage themselves.

    Which platforms do you train on?

    The ones that fit your setup. Most often ChatGPT, Microsoft Copilot, Power Automate and no-code connectors such as Make and n8n. We confirm before the session.

    Is AI automation safe?

    It is when built well. We teach where to keep a person checking the output, how to test before you trust a workflow, and which tasks to leave alone. That is a core part of the training.

    What kind of tasks can we automate?

    Repetitive admin is the usual starting point. Reports, data handling, file sorting and routine email. We pick real examples from your work in the session.

    Do you cover AI agents?

    Yes, at a practical level. We explain what an AI agent can do, show simple examples and help your team decide where agents are worth trying.

    Is the training in person or live online?

    Both. We deliver in-house at your offices or live online. Many clients blend the two.

    How much does the course cost?

    Cost depends on format, group size and how much we tailor the content. Group prices apply for up to 15 people. Contact us for a quote built around your team.

    What Our Clients Say

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    Samie Miah
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    We have been using Sales Training International for over 3 years for our half-yearly training sessions. Working directly with Tracy has been fantastic—she has an obvious passion for what she does and great industry connections to ensure the right trainer is in place for the job at hand. Sales Training International has helped embed training that has enabled my team to scale from a 20-person operation when we first met to the 100-member team Tracy and her team continue to support today. We’ve built tailored content together and delivered tweaked ready-to-use decks that actually land. Tracy is always ready to take my call and help. Thank you team STI. Samie - Head of Sales @ Tide
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    Nicola Bell
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    Great company to work with definitely recommend
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    Cindy Heslop
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    STI led an excellent Negotiation Skills virtual workshop for our sales, finance and supply chain teams. The facilitator, Liam Moran, was very experienced and adept at bringing the concepts to life by sharing meaningful examples. I would highly recommend them.
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    Gary Seaton profile picture
    Gary Seaton
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    We had a fantastic day with Tracy who ran our training in London. A perfect combination of face to face style of training, and Tracy's obvious skill and love for the subject (LinkedIn) made the day a perfect way to get the whole team invigorated and excited to use the training in the future. Additionally, the resources offered for using in the future and a planned follow up session to check people are "doing it right" means that the training lives on longer than perhaps others that offer similar training. I cannot recommend Tracy and Training International highly enough. Happy days for sure.
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    Kym Ben-Ivgi
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    We were looking for a company that could provide specialist training on leveraging LinkedIn for prospecting and engaging with prospects for a large international sales team, selling a high-tech solution. I really lucked out when I found Sales Training International. The training was led by Tracy Bedwell, Sales International’s Managing Director. She didn’t disappoint. From the first interaction she was highly responsive, flexible and professional during the discussion stage. The training itself was high level in terms of knowledge, expertise and engaging the audience. The feedback was overwhelmingly positive. I highly recommend.
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    Millie Hunter
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    Great communication from Tracy and friendly throughout the training process!
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    Matt Briggs profile picture
    Matt Briggs
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    Having worked with Sales Training International for several years, we have always found their sessions to be professional, engaging, informative, and well received by our staff. Our staff often ask for further training from Tracy and David by name, both of whom are an asset to the training workforce.
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    GL W profile picture
    GL W
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    Sales Training International has been an exceptional partner for our company over the years. Their dedication to putting customers first, their flexibility, and their commitment to high-quality training consistently meets our needs. From Sales Training Courses to LinkedIn Training, their professionalism and impressive adaptability make them a standout choice. Thank you!
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    Βασιλεία Δημητράκου
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    I enjoy the cooperation with Sales Training, due to their professionalism, flexibility and variety of topics they can cover.

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