Description
The rewards if you are successful in appointing the right candidate can be phenomenal, including a return on investment within weeks.
This manual provides a structured, easy-to-apply approach to recruitment and selection. It is divided into 15 sections that can be studied independently.
It can be read and used as a book, a self-learning tool or as a reference manual. It can be used by individuals to increase their skills and knowledge, by trainers to help produce training sessions or by managers for meetings and staff training. It is a mixture of information, practical exercises, self-analysis questionnaires and case studies.
Below is a summary of this 144-page training manual.
Systematic Selection
- Selection systems based on job-related factors
- Using past behaviour to predicts future behaviour
- Systematic hiring decisions
- Creating positive impressions
The Five Stages of Recruitment and Selection
Common Selection Problems
- Non-systematic selection
- Non-systematic information
- Ineffective interviewing
- Applicants controlling the interview
- Insufficient note taking
- Loss of skills
- Applicants turned off
- Pressure to fill the position
- Using different standards
- Ignoring job motivation and cultural fit
Costings
Skills of a Recruiter / Interviewer
Introduction to competencies
- How you can find the best people
- How competencies work
Behaviours and Competencies
- Core competencies explained
Communications Revisited
- The importance of the communication to the recruitment process
- Listening skills
- Asking questions
- Summarising skills
Behavioural Questioning
- Behavioural questions
- Behavioural responses
- Observable behaviour from candidates
- Observable behaviour from the interviewer
Job Analysis
- Technical skills
- Behavioural skills
Job Descriptions
Person Specification
Attracting Candidates
- Organising selection steps
- Requisition and advertising
- E-recruitment and traditional methods
- Applicant screening
Assessment Centres
- Psychometric assessment tools
- Other tools
- Using behaviours in assessment centres
Interviews
- Preparing for the interview
- Methods to control the interview
- Ending the interview successfully
- Creating a shortlist
- Skills and behaviours matrix
- References
- Presenting the offer
Using Psychometrics
- What are they?
- Do we need them?
- The cost of psychometrics
- How to use psychometrics
