Communication skills is at the heart of sales. Every successful sales person will be a great communicator. Part of communication is being able to ask great questions. Questions are important at every stage of the sales process from creating leads, to building...
The Herzberg Motivation Theory In 1959 Frederick Herzberg conducted an experiment to understand employee motivation and satisfaction. He created two factors used when motivating others: Factor One: Factors of satisfaction or motivators Factor Two: Factors of...
Learn all about the Benefits of Lean Six Sigma Table of Contents Benefits of Lean Six Sigma in Companies How Customers Benefit From Lean Six Sigma How Staff Benefit Six Sigma was first introduced in 1986 at Motorola and it wasn’t until the 2000’s that...
If your business specialises in B2B sales, you’ll need to get to grips with lead generation. Lead generation is one of – if not the most – important aspect of B2B sales, and it usually takes place in the earliest stages of the sales funnel. You might be...
Feedback is essential for growth and development for your employees. Knowing the correct approach to giving both positive and constructive feedback is important to be able to create a successful team through behaviours and skills. Using the right communication skills...