The Only Guaranteed Return on Investment – Six Sigma

Guaranteed Return on Investment Six Sigma More and more clients are now asking for a return on investment from training. This is a very difficult thing to promise, as unless we can observe and measure a person or result before the training and then return after the...

The 9 Laws of Rapport

The 9 Laws of Rapport The 9 Laws of Rapport The Law of AssociationIf you speak to someone when they are in a good mood and excited about something, they will more than likely extend those feelings towards you. Repeat ExposureThe old adage familiarity breeds...
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